Effective Communication

Description

Effective communication by business managers facilitates information sharing between company employees and substantially contribute to its commercial success. Many people forget that listening is a key part of communication.To develop effective communication skills you also need to consider the huge role that non verbal.Effective communication is a process and fraught with difficulties. Build your awareness and understanding to develop your skills further by taking this course ;Effective communication skills for optimal performance.

Objectives

At the end of this session, you will be able to:

Identify common communication problems that may be holding you back
Develop skills to ask questions that give you information you need
Learn what your non-verbal messages are telling others
Develop skills in listening actively and empathetically to others
Enhance your ability to handle difficult situations
Deal with situations assertively

Assessment

You must complete all units

Lessons in Effective Communication

  • NO LESSON IN COURSE

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