When the going gets tough and you have your hands full with many tasks and dealing with difficult people.. This one-day course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points.
At the end of this lesson, participants will be able to
• Apply a direct understanding of pressure points and their costs and payoffs
• Understand and manage your emotional intelligence and that of others
• Create an action plan for managing stressors and anger
• Work on priorities and achieve defined goals