"Managers in particular must make sure they take the time to really listen to their employees. As leaders, you set the tone for the working relationships on your team, and send the message that you value each person. By not listening, employees may wonder if you value their thoughts and opinions, and could question the value and contribution they bring to the team.
For this course you will perform a listening evaluation to determine how well you listen to others. Once you have your results, you will be able to target the areas you need to strengthen, identifying which actions you need to do more of to become a more effective listener.
At the end of this lesson participants will be able to evaluate how well to listen to others’ ideas and opinions
Listening to Others Ideas and Opinion