"Working with your team to set expectations and discuss the importance of quickly sharing problems and challenging situations is critical. While it can be tough to talk about problems, especially if the person contributed to the situation, it’s essential to build a team culture that encourages the disclosure of information. Creating an environment that encourages and supports the sharing of uncomfortable and difficult information significantly impacts the team’s overall ability to succeed and achieve great results.
This course provides the opportunity to create a robust conversation about the importance of sharing information at the right time, and not withholding information about problems. This discussion is meant to create awareness of the importance of information disclosure, how the team can support each other in these challenging situations, and to create a commitment to each other that everyone will share information quickly before problems get worse."
By completing this course, you will know how to discuss with the team why problems and difficult information must be shared right away