"There are times we have to negotiate with individuals who, for whatever reason, make things difficult. This situation can be challenging, as well as draining. With that said, learning a few strategies to manage these difficult situations can help. You will certainly find the more prepared you are to handle challenging negotiations, the better the final outcome will be for you.
This course is designed to help you make the best of a difficult situation. If you’re in the negotiation process and individuals are making the discussion extra difficult, it can be hard to work through the situation and create a positive outcome. Yet it is possible."
By completing this course, you will know how to implement negotiation strategies to cope with difficult or unethical individuals