Good communication is the foundation of any relationship, including our professional relationships. It’s certainly true we communicate all day long, both with and without words. In fact, the majority of messages we give are nonverbal. This includes our body language, facial expressions, gestures, and eye contact.
In any work situation, the ability to understand and use nonverbal communication is a necessary skill. It can help you build relationships with others, express your thoughts clearly, and help you navigate difficult or challenging situations.
This course will help you begin to strengthen your nonverbal actions by evaluating ten communication events. This evaluation period will give you an idea of what you’re doing well and what you need to improve. In addition, by paying attention to your nonverbal behaviors, you’ll be more conscious of what you’re doing, and as a result will naturally start to develop your capabilities.
By completing this course, you will:
Be able to monitor and improve your nonverbal communication actions
At the end of this course, the participant will be able to:
Monitor and improve your nonverbal communication actions